At Noblelife, we are committed to providing high-quality eBooks that meet your needs. Please read our Returns and Refunds Policy to understand your rights and our obligations regarding purchases made through our website.
1. Eligibility for Refunds
As digital products, eBooks are non-returnable and non-exchangeable once purchased. However, we may issue refunds under specific circumstances, including:
- Significant errors or discrepancies in the eBook content, which render it unusable.
2. Refund Request Process
To request a refund, please follow these steps:
- Contact us via email at support@noble-life.com within 3 days of purchase.
- Include your order details, such as order ID, purchase date, and a brief description of the issue.
- Our team will review your request and respond within 7 business days.
3. Refund Approval
If your refund request is approved:
- The refund will be processed to your original payment method.
- It may take 5-10 business days for the amount to reflect in your account, depending on your bank or payment provider.
4. Non-Refundable Cases
Refunds will not be issued in the following situations:
- Change of mind after purchase.
- Failure to download or access the eBook due to personal technical issues (e.g., incompatible devices).
- Unauthorized sharing or distribution of the eBook.
5. Customer Support
If you encounter any problems with your purchase or have questions, our dedicated support team is here to assist you. Please email us at support@noble-life.com, and we’ll do our best to resolve your concerns.
6. Changes to This Policy
We reserve the right to update or amend this Returns and Refunds Policy at any time. Any changes will be posted on this page, and it is your responsibility to review this policy periodically if you decide to apply for refunds.